FAQ

1. How are gifts sent?

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2. Can multiple people contribute to one gift?

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3. Can I suggest specific gift ideas?

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4. What happens if my goal isn't reached?

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5. Can I contribute anonymously?

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6. Can I schedule gifts ahead of time?

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Frequently Asked Questions

1. Gifts & Contributions

1. How are gifts sent?

2. Can multiple people contribute to one gift?

3. Can I suggest specific gift ideas?

4. What happens if my goal isn't reached?

5. Can I contribute anonymously?

6. Can I schedule gifts ahead of time?

2. Messages & Memories

1. Can family upload photos?

2. Can they upload videos?

3. Can children read these messages later?

4. Can I print the messages into a keepsake book?

5. Can I download my Moment?

3. Privacy & Security

1. Who can see my Moment??

2. Can I make my page private?

3. Is my payment information secure?

4. Can I remove contributors?

5. Can I edit my Moment after it's published?

3. Membership

1. Is Gift It Moments free?

2. What's included with Membership?

3. Can I create multiple Moments?

4. How many photos can I upload?

5. Can I cancel anytime?

4. Technical

1. Can I edit my page after sharing?

2. Can I change the event date?

3. Can I duplicate a previous Moment?

4. Can I create recurring birthday Moments?

5. Does it work on mobile?